Cancellation of your cruise package must be received by Pearl Seas Cruises at its office in Guilford, CT in writing. Only written cancellations will be accepted and should be sent certified mail, return receipt requested, or by email to reservations@pearlseascruises.com. A Cancellation Administrative Charge of $250 per person for any cruise 9 nights or less, or $425 per person for any cruise 10 nights or more, is deducted from any refund.
Our Cancel For Any Reason Protection Plan (the "Plan")* offers the opportunity to receive a refund from Pearl Seas Cruises beyond our standard refund policy. Plan fees are non-refundable. Following is the refund** schedule for any monies received under our standard cancellation terms and with either our Basic or Deluxe Plan***.
Please contact us at 1-800-983-7462 or visit www.pearlseascruises.com/general-information to find out more.
DAYS BEFORE CRUISE
EMBARKATION DATE | STANDARD CANCELLATION TERMS | CANCEL FOR ANY REASON PROTECTION PLAN |
| BASIC PROTECTION | DELUXE PROTECTION |
|---|
| Up to 91 Days | 100% money-back refund | 100% money-back refund | 100% money-back refund |
| Between 90 and 46 Days | 50% money-back refund | 80% money-back refund | 90% money-back refund |
| Between 45 and 10 Days | 0% | 80% money-back refund | 90% money-back refund |
| 9 Days or Less and Up until the Start of Your Cruise Package | 0% | 70% in Cruise Credits | 80% in Cruise Credits |
*The Plan is a cancellation fee waiver offered by Pearl Seas Cruises. This is not insurance and will not satisfy the legal requirements of destination countries that require a specified amount of insurance coverage as a condition of entry.
** A Cancellation Administrative Charge of $250 per person for any cruise 9 nights or less, or $425 per person for any cruise 10 nights or more, is deducted from any refund.
*** You receive Deluxe Protection when you purchase the Plan within 14 days of initial payment for your cruise package. Plans purchased 15 days or later receive our Basic Protection only and are not eligible for Deluxe Protection.
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